Restaurant Robotics Technology

Flowspace Appoints Karen Chao to Chief Product Officer


Flowspace has promoted Karen Chao to Chief Product Officer. Chao has led the development of Flowspace’s award-winning software platform since joining the organization in 2022.

Since joining Flowspace as Vice President of Product, Chao has been instrumental in shaping the company’s product vision and strategy. Chao has been pivotal to the organization’s recent launches such as FlowspaceAI, a groundbreaking AI-powered concierge tool for supply chain management, as well as significant updates to its OmniFlow software. These advancements have streamlined operations for Flowspace clients and solidified the company’s position at the forefront of supply chain technology advancements.

Under Chao’s leadership, Flowspace’s commitment to innovation and customer-centric product development garnered industry-wide recognition throughout 2023. The company has been honored with several prestigious awards and accolades, lauded for advancements in technology, fulfillment solutions, and sustainability, including:

“Karen’s promotion to Chief Product Officer is a testament to her remarkable impact on our product development and overall business strategy,” said Ben Eachus, co-founder and CEO, Flowspace. “Her leadership has been essential in advancing our technology offerings, culminating in an award-winning suite of solutions that empower brands with unprecedented efficiency and insights. Under Karen’s direction, Flowspace will continue to lead and redefine the ecommerce fulfillment landscape.”

Chao’s leadership has revolutionized AI-powered data analysis and process automation within the Flowspace platform, resulting in better forecasting, inventory management, and overall operational efficiency. These improvements have resulted in tangible benefits for the business, including reduced time spent on manual analysis, minimized errors, and optimized inventory management, all contributing to improved business performance and customer satisfaction​​.

“I am honored to step into the role of Chief Product Officer at such a pivotal time for Flowspace,” says Chao. “The opportunity to drive product innovation that directly impacts and elevates the ecommerce and supply chain sectors is incredibly motivating. I look forward to continuing our mission of delivering cutting-edge solutions that address the complex needs of modern merchants and their customers.”

Flowspace OmniFlow software is integrated within a network of more than 150 fulfillment locations nationwide, adopted by leading brands to power their modern commerce operations. The company is trusted by more than 500 brands to power fast, affordable, omnichannel fulfillment.

Source: Flowspace


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